To reset a user's password
- Go to the Setup > Users > Users tab.
- From the list, select the person whose password you want to reset.
- Do one of the following:
- Click Resend Email. That user will receive an email with a link to the Reset Password web page.
- Click Temp Password and enter a temporary password. The user must then use this password to log in to Helm CONNECT on shore, where they will be prompted to change it immediately.