Lesson 12: Installations


This lesson will show you how to download the universal installer and set up an installation in Fleet, then install Helm CONNECT on a vessel computer.

Before you start

Before you set up your installations, keep these things in mind.

Shared versus multi-user sign on There are two different ways for your crew to sign on to an installation of Helm CONNECT:

  • Shared sign onYou can assign a password to the vessel itself and require all crew members to sign on with that password. With this option, all users will share the role that was assigned to the vessel.
  • Multi-user sign onYou can allow each crew member to sign on with his or her own email and password. With this option, each vessel user could have a different levels of access, depending on his or her role.

    Important NoteUsers logged in to an installation of Helm CONNECT with their own email and password will only have access to those features that are included in both their assigned role and the vessel's assigned role.

Download the installer

You can download the installer in Fleet, then run it on the vessel computer that requires an installation of Helm CONNECT.

NoteThe installer is universal, which means you only need to download it once and can then use it for all your vessels.

  1. From the menu, under Setup, select Fleet.
  2. Above the list of installations, click Download Installer.
  3. Save the installer to a USB drive or similar device.

Set up an installation from Fleet

To set up an installation of Helm CONNECT, you can use Fleet to enter all the setup information and create an installation key. The advantage of this method is that the person performing the installation on the vessel computer doesn't need to have permission to Fleet, they simply need to run the installer and enter the key when prompted.

  1. From the menu, under Setup, select Fleet.
  2. Click New.
  3. Under Node Configuration, enter the installation details:
    1. From the Vessel list, select the vessel the installation is for.
    2. In the Tag field, enter a description of the installation. For example, "Helm Valiant - Wheelhouse."
    3. In the Boat Login Password and the Repeat Password fields, enter a password for the asset.
  4. Do one of the following:
    • To use multi-user sign on for this installation, select the Multi User Sign On checkbox.
    • To use shared sign on for this installation, leave the Multi User Sign On checkbox empty.
  5. Under Fleet Roles, select a role for the asset.

    NoteRemember, roles affect which features the logged in users on the asset will have access to.

  6. Click Save Changes.
  7. Once you save your changes, you'll see a new installation key at the top of the screen. Copy the key somewhere safe. The person installing Helm CONNECT on the asset will need it during the installation process.
  8. Repeat the steps above to configure an installation and a corresponding key for each computer that needs to install Helm CONNECT.

Install Helm CONNECT

Before installing Helm CONNECT on a computer, make sure you have a copy of the installer and the unique installation key for this particular installation.

NoteAlthough you can run the installer without an internet connection, the system will need a connection to validate the installation key and download the vessel's data.

  1. Run the installer.

    NoteIf you're not already running your vessel computer as an administrator, you may be prompted to go to administrator permissions during the installation.

  2. When prompted, enter the installation key and click Apply Key.
  3. Once the installation is complete, click Open Helm CONNECT.
  4. Do one of the following:
    • If the vessel is using shared sign on, then enter the vessel password and click Login.
    • If the vessel is using multi-user sign on, then enter your email and password and click Login.

Watch the video

Watch the video below to see how to set up an installation and install Helm CONNECT:


Uninstall Helm CONNECT

  1. From the Windows Start menu (Windows 7 or Windows 10) or the Windows Start screen (Windows 8), search for "Add or remove programs."
  2. From the list of programs, right-click Helm CONNECT and select Uninstall/Change.
  3. Follow the steps in the uninstall wizard.