FAQ
Frequently asked questions regarding Helm CONNECT
- ★ How do I reset a user's password?
- ★ "... don't have a user role yet ..." message?
- How do I share my screen with Helm Support?
- Does deleting a user affect history?
- How do I reinstall Helm CONNECT on an asset?
- How do I reset my password?
- What to do if addresses start appearing in Helm CONNECT drop down lists?
- What if I can't log in?
- How do I create a new local installation for an asset from shore?
- What is the recommended browser for Helm CONNECT?
- What is the size limit for uploading files?
- How do I use the installation repair tool?
- What are the default reading types in Helm CONNECT?
- What are the default part units in Helm CONNECT?
- What are the default component types in Helm CONNECT?
- Why do I see this message: “Webpage Unavailable”?
- How do I reset a asset’s password?
- Why is my screen blank when I log in?