FAQ
Frequently asked questions regarding Helm CONNECT
- ★ How do I reset a user's password?
- ★ "... don't have a user role yet ..." message?
- How do I share my screen with Helm Support?
- What notifications are available in Helm CONNECT?
- What is the size limit for uploading files?
- Which internet browsers does Helm CONNECT support?
- What if I can't log in?
- Why do I see this message: “Webpage Unavailable”?
- Why do I see this message: “Master Server Status is not ready”?
- How do I reset a vessel’s password?
- Why is my screen blank when I log in?
- How do I configure a vessel installation from shore?