Crew Scheduling: Set Up Crew Change Notifications

You can send crew change notifications to your crew by email, text message, or both. You configure how each crew member receives notifications on their record. You can also turn notifications off for someone who doesn't need them.

To learn how to send notifications, see "Crew Scheduling: Notify Crew of Changes."

Before You Begin

Text messages are sent through Twilio, which must be set up before crew can receive them. See "Crew Scheduling: Set Up Twilio to Send Crew Change Notifications by Text."

Set Up Crew Change Notifications

You can set up crew change notifications for a crew member on the Management > People > People tab.

To set up crew change notifications for a crew member

1. Go to the Management > People > People tab.
2. Click the crew member's personnel card.
3. Click the Details sub-tab.
4. Click Edit.
5. Under Detail, complete the following fields:
   • Email: Enter their email address. You need one before you can select Email.
   • Cell Phone: Enter their cell phone number, including the country code and area code. You need one before you can select a text message option.
   • Crew Change Notifications: Select Email, Email + Text Message, Text Message, or None. New people are set to Email by default.
6. Click Save.