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  1. Helm Operations
  2. FAQs
  3. Platform

Platform

  • What is the size limit for uploading files?
  • What are the recommended operating systems and browsers for Helm CONNECT?
  • Do you support Windows 11?
  • Why do I see this message: "Webpage Unavailable"?
  • Can I whitelist the IP addresses that Helm CONNECT uses?
  • Why do addresses appear in my drop-down lists?
  • Why does the Change Log display "Helm System" instead of someone's name?
  • How often does data transfer between shore and an asset installation?
  • How do I delete an asset?
  • What are the columns on the Fleet Installations tab for?
  • What are fleet roles?
  • Can I use the Helm CONNECT API to update or retrieve data?
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