How do I reset a user's password?

Follow the steps below if you need to reset the password for a Helm CONNECT user.

To reset a user's password

1. Go to the Setup > Users > Users tab.
2. From the list, select the person whose password you want to reset.
3. Do one of the following:
   • Click Resend Email. That user will receive an email link to the Reset Password web page.
   • Click Temp Password and enter a temporary password. The user must then use this password to log in to Helm CONNECT on shore, where they will be prompted to change it immediately.