Weekly Maintenance Windows for Customers Hosted in Multi-Tenant Environments
Helm CONNECT customers hosted in multi-tenant environments in the North, Central, and South American regions have weekly maintenance windows on Tuesdays at 4:00 p.m. Pacific Time. Customers hosted in multi-tenant environments in the Europe and Asia-Pacific regions have weekly maintenance windows on Tuesdays at 10:00 a.m. Pacific Time (Tuesdays at 6:00 p.m. Central European Time and Wednesdays at 4:00 a.m. Australian Eastern Time).
Having weekly maintenance windows helps us ensure the security of our servers and your data, streamline the deployment of new features, reduce bugs, improve reliability, and reduce the time and effort involved in each release. We use them to introduce new features and improvements, address issues, and perform backend maintenance. Some weeks, we may not need to do any work at all.
During a maintenance window, Helm CONNECT may be unavailable to your teams on shore or any integrations with third-party applications for up to one hour. Some weeks, our work may also affect your asset installations, but your crews can continue their work without interruption.
Maintenance Windows 2026 |
Details |
| Tuesday, June 2, 2026 | Backend maintenance |
| Tuesday, May 26, 2026 | Updated to the latest version of Helm CONNECT 1.35 (7.1.35.344). See the update notes. |
| Tuesday, May 19, 2026 | Updated to the latest version of Helm CONNECT 1.35 (7.1.35.343). See the update notes. |
| Tuesday, May 12, 2026 | Updated to the latest version of Helm CONNECT 1.35 (7.1.35.342). See the update notes. |
| Tuesday, May 5, 2026 | Updated to the latest version of Helm CONNECT 1.35 (7.1.35.340). See the update notes. |
| Tuesday, April 28, 2026 | Updated to the latest version of Helm CONNECT 1.35 (7.1.35.338). See the update notes. |
| Tuesday, April 21, 2026 | Updated to the latest version of Helm CONNECT 1.35 (7.1.35.333). See the update notes. |
| Tuesday, April 14, 2026 | Upgraded from Helm CONNECT 1.34 to Helm CONNECT 1.35 (7.1.35.329). See the release notes. |
| Tuesday, April 7, 2026 | Backend maintenance |
| Tuesday, March 31, 2026 | No changes |
| Tuesday, March 24, 2026 | No changes |
| Tuesday, March 17, 2026 | No changes |
| Tuesday, March 10, 2026 | Updated to the latest version of Helm CONNECT 1.34 (7.1.34.270). See the update notes. |
| Tuesday, March 3, 2026 | Updated to the latest version of Helm CONNECT 1.34 (7.1.34.269). See the update notes. |
| Tuesday, February 24, 2026 | Updated to the latest version of Helm CONNECT 1.34 (7.1.34.267). See the update notes. |
| Tuesday, February 17, 2026 | No changes |
| Tuesday, February 10, 2026 | Updated to the latest version of Helm CONNECT 1.34 (7.1.34.264). See the update notes. |
| Tuesday, February 3, 2026 | Updated to the latest version of Helm CONNECT 1.34 (7.1.34.261). See the update notes. |
| Tuesday, January 27, 2026 | Updated to the latest version of Helm CONNECT 1.34 (7.1.34.260). See the update notes. |
| Tuesday, January 20, 2026 | Updated to the latest version of Helm CONNECT 1.34 (7.1.34.257). See the update notes. |
| Tuesday, January 13, 2026 | Updated to the latest version of Helm CONNECT 1.34 (7.1.34.256). See the update notes. |
| Tuesday, January 06, 2026 | Updated to the latest version of Helm CONNECT 1.34 (7.1.34.254). See the update notes. |
Maintenance Windows 2025 |
Details |
| Tuesday, December 30, 2025 | No changes |
| Tuesday, December 23, 2025 | Updated to the latest version of Helm CONNECT 1.34 (7.1.34.253). See the update notes. |
| Tuesday, December 16, 2025 | No changes |
| Tuesday, December 9, 2025 | Upgraded from Helm CONNECT 1.33+ to Helm CONNECT 1.34 (7.1.34.247). See the release notes. |
| Tuesday, December 2, 2025 | No changes |
| Tuesday, November 25, 2025 | Backend maintenance |
| Tuesday, November 18, 2025 | Backend maintenance |
| Tuesday, November 11, 2025 | Updated to the latest version of Helm CONNECT 1.33+ (7.1.33.222). See the update notes. |
| Tuesday, November 4, 2025 | No changes |
| Tuesday, October 28, 2025 | No changes |
| Tuesday, October 21, 2025 | Updated to the latest version of Helm CONNECT 1.33+ (7.1.33.220). See the update notes. |
| Tuesday, October 14, 2025 | Updated to the latest version of Helm CONNECT 1.33+ (7.1.33.217). See the update notes. |
| Tuesday, October 7, 2025 | Updated to the latest version of Helm CONNECT 1.33+ (7.1.33.216). See the update notes. |
| Tuesday, September 30, 2025 | Upgraded from Helm CONNECT 1.33 to Helm CONNECT 1.33+ (7.1.33.214). See the release notes. |
| Tuesday, September 23, 2025 | No changes |
| Tuesday, September 16, 2025 | No changes |
| Tuesday, September 09, 2025 | Updated to the latest version of Helm CONNECT 1.33 (7.1.33.211). See the update notes. |
| Tuesday, September 02, 2025 | Updated to the latest version of Helm CONNECT 1.33 (7.1.33.210). See the update notes. |
| Tuesday, August 26, 2025 | No changes |
| Tuesday, August 19, 2025 | No changes |
| Tuesday, August 12, 2025 | Updated to the latest version of Helm CONNECT 1.33 (7.1.33.209). See the update notes. |
| Tuesday, August 05, 2025 | Upgraded from Helm CONNECT 1.32 to Helm CONNECT 1.33 (7.1.31.205). See the release notes. |
| Tuesday, July 29, 2025 | No changes |
| Tuesday, July 22, 2025 | No changes |
| Tuesday, July 15, 2025 | Updated to the latest version of Helm CONNECT 1.32 (7.1.32.171). See the update notes. |
| Tuesday, July 08, 2025 | Updated to the latest version of Helm CONNECT 1.32 (7.1.32.170). See the update notes. |
| Tuesday, July 01, 2025 | Updated to the latest version of Helm CONNECT 1.32 (7.1.32.169). See the update notes. |
| Tuesday, June 24, 2025 | Updated to the latest version of Helm CONNECT 1.32 (7.1.32.168). See the update notes. |
| Tuesday, June 17, 2025 | Updated to the latest version of Helm CONNECT 1.32 (7.1.32.166). See the update notes. |
| Tuesday, June 10, 2025 | Updated to the latest version of Helm CONNECT 1.32 (7.1.32.165). See the update notes. |
| Tuesday, June 03, 2025 | Updated to the latest version of Helm CONNECT 1.32 (7.1.32.163). See the update notes. |
| Tuesday, May 27, 2025 | Updated to the latest version of Helm CONNECT 1.32 (7.1.32.160). See the update notes. |
| Tuesday, May 20, 2025 | Updated to the latest version of Helm CONNECT 1.32 (7.1.32.155). See the update notes. |
| Tuesday, May 13, 2025 | Updated to the latest version of Helm CONNECT 1.32 (7.1.32.154). See the update notes. |
| Tuesday, May 06, 2025 | Upgraded from Helm CONNECT 1.31 to Helm CONNECT 1.32 (7.1.31.153). See the release notes. |
| Tuesday, April 29, 2025 | No changes |
| Tuesday, April 22, 2025 | No changes |
| Tuesday, April 15, 2025 | No changes |
| Tuesday, April 08, 2025 | Updated to the latest version of Helm CONNECT 1.31 (7.1.31.246). See the update notes. |
| Tuesday, April 01, 2025 | Updated to the latest version of Helm CONNECT 1.31 (7.1.31.245). See the update notes. |
| Tuesday, March 25, 2025 | Updated to the latest version of Helm CONNECT 1.31 (7.1.31.241). See the update notes. |
| Tuesday, March 18, 2025 | Upgraded from Helm CONNECT 1.30 to Helm CONNECT 1.31 (7.1.31.239). See the release notes. |
| Tuesday, March 11, 2025 | No changes |
| Tuesday, March 04, 2025 | No changes |
| Tuesday, February 25, 2025 | No changes |
| Tuesday, February 18, 2025 | Updated to the latest version of Helm CONNECT 1.30 (7.1.30.205). See the update notes. |
| Tuesday, February 11, 2025 | Updated to the latest version of Helm CONNECT 1.30 (7.1.30.203). See the update notes. |
| Tuesday, February 04, 2025 | No changes |
| Tuesday, January 28, 2025 | No changes |
| Tuesday, January 21, 2025 | No changes |
| Tuesday, January 14, 2025 | Updated to the latest version of Helm CONNECT 1.30 (7.1.30.200). See the update notes. |
| Tuesday, January 07, 2025 | No changes |